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Capital One Financial Services Case Studies

"Each call is a chance to live our mission of bringing simplicity, ingenuity, and humanity to banking. That mission is powered by our strategic use of technology. Our focus is on serving customers the way they want to be served. We are constantly researching new technologies, but we know our voice channel remains crucial for many customers and situations."

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Capital One Financial Services Case Studies

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Capital One is using AWS as a central part of its technology strategy. As a result, the bank plans to reduce its data center footprint from eight

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For customer-obsessed Capital One, the biggest benefits of Amazon Connect are faster innovation, seamless customer experience, and ease of use.

Capital One Case Study

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One of the ways Capital One achieved companywide buy-in for its cloud-first policy—under which all new applications are architected for and dep

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Capital One is well known for its early adoption of new technologies to help it transform the banking customer experience. Less obvious, but no

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MIT seniors Craig Cheney, Joey Rafidi, Paul Syta, Michelle Teplensky, and Maddy Wharton were selected for Capital One Academic All-America at-large honors,

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The financial services industry is undergoing a massive transformation. Financial technology companies, fintechs, are challenging traditional enterprises a

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When you hear of AI and machine learning, it's easy to think of technology companies leading the charge. Capital One is determined to change that. "My firs

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Northern Virginia Community College (NOVA), in collaboration with the AWS Educate program, rolled out a Cloud Computing specialization