Currently, artificial intelligence serves as a great tool for delivering facts. However -- in its current form -- the technology is less capable of delivering telling insights and "making leaps of lateral thinking that characterises successful business initiatives," says John Gikopoulos, Global Head for automation and artificial intelligence, Infosys Consulting. The much debated argument that robots will replace human workers on a massive scale is an unrealistic idea, and only is possible -- if at all-- if you take a determinedly strict, fact-based approach to business. AI, robots -- whatever you want to call them -- are well placed for this data crunching business ideology. And, looking ahead, this relationship (between man and machine) will lead to a positive shift in the work people do (according to more insights from Gikopoulos).