While consumers may be cautious about AI, retailers are eagerly anticipating the technology's benefits. Roughly 54% of retailers surveyed by SLI Systems said they already use or plan to add AI tech in the future, with 20% expecting to add AI within the next 12 months. By 2019 about 40% of retailers will develop customer experience architecture supported by artificial intelligence, with such platforms providing up to a 30% conversion increase and a 25% revenue bump due to hyper-micro personalization, reported IDC Retail Insights. Meanwhile, global retail spending on AI will grow to $7.3 billion per year by 2022, up from an estimated $2 billion in 2018, according to a study from Juniper Research. Among retailers, many implementations and tests are underway.