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Freeing up the sales force for selling, listening and automating with AI

Sales strategy and the future of customer engagement is in my DNA. As we all see and know, agility, automation and artificial intelligence is changing the profession rapidly. AI thought leader Rob Thomas, general manager for analytics at IBM Corp., spoke recently in Boston and New York City, including an interview on theCUBE, SiliconANGLE's livestreaming studio. This slide below made me think about the future of leadership and how machines will help us be more productive. As Darwin predicted, we must adopt to survive and thrive.