One of artificial intelligence's known weaknesses is bias. Now a new platform by IBM aims to give businesses the tool to detect that bias -- and fix it. IBM on Monday announced AI OpenScale, a new artificial-intelligence platform that among other things is supposed to clear up how AI makes decisions. "How do we help organizations have more trust and transparency in AI?" said Ritika Gunnar, vice president of IBM's Watson AI technology, in an interview Friday. She gave this example: Insurance companies are using AI to help them accept or reject claims.