It’s been less than a year since G. A. Sharma was laid off from his job in India’s IT sector.自夏爾瑪從印度IT行業的一個工作崗位被解僱以來不到一年。 But the experience left Mr Sharma feeling angry and sometimes even depressed.但這次經歷令他心生憤怒，甚至有些消沉。 And he found it difficult to open up to his family.他覺得向家人敞開心扉地講述這件事比較困難。 But he did find some comfort in a chatting app called Wysa. 但他在名為“Wysa”的手機聊天應用程式上找到了些許安慰。 The chat robot, or chatbot, behaves like a counsellor, focusing on what users are feeling and how to respond to them.這個聊天機器人就像一位諮詢師，著重處理使用者的感受及應如何迴應這些情感。 So this is what the future of therapy looks like.未來的治療方法是這樣的。 An interface where people can ask questions and this chatbot will answer.在操作介面上，聊天機器人會回答使用者諮詢的問題。 So if I type in a question about, say, losing my job, the codes in the software process it and give you options.比如，我輸入一個問題，詢問失業了該怎麼辦，軟體中的程式碼就會進行處理，然後提供相應的選項。 I’d like to help but first could I do a quick check to see how this is affecting you? Option one – yes, sure; option two – maybe later.我很想幫忙，但首先我能向你確認此事對你的影響有多大嗎？選項一：好的，當然；選項二：稍後再說。 The founders say the year-old chatbot has 200,000 clients, who are using this app for free.該程式的創始人說，現有20萬用戶在免費使用這款問世一年的聊天機器人。 The company behind the chatbot makes money from professional therapists and firms that use the app. 創造它的公司從使用該程式的專業治療師和公司賺錢。 Artificial intelligence-based counselling is a new field and there isn’t a clear consensus on how effective it is.基於人工智慧技術的諮詢服務是一塊全新的領域，人們還未對其有效性達成明確的共識。